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PERSOL Hiring! Full Time IT Support Engineer - Ubi in Southeast (Singapore), Earn up to SGD 3,000 - Ricebowl

IT Support Engineer - Ubi

PERSOL

SGD2,800 - SGD3,000 Per Month

Full Time

Kampong Ubi, Southeast (Singapore)

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Working Location

  • Kampong Ubi Southeast (Singapore) Singapore

Job Description

Responsibilities

Working Hours: Mon - Fri, Office hours, need to standby after office hours

Working Location: Ubi or client's site

Responsibilities:

  • Perform troubleshooting for Windows client platform related problems.
  • Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
  • Perform service request related to Windows client platforms.
  • Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
  • Involve in Windows client platform implementation/upgrade project.
  • Perform follow-up with vendor on replacement of hardware.
  • Perform asset management & update asset records.
  • Perform user account management (eg. Create password, reset password & delete)
  • Perform local server administration to facilitate software distribution & patch management service.
  • Manage Windows client platform implementation / upgrade project.
  • Ensure service level meet requirement. Propose and implement action plan when required.
    • Established facility management standards/best practices to ensure operation consistency across project / facility management teams

Requirements

  • Diploma in Information Technology
  • Minimum 2 years of experience in IT Support L1 - 2 , preferably in End user environment
  • Experience with networking concepts (TCP/IP), Windows/Wintel environments, and Active Directory administration
  • Experience in troubleshooting hardware, software, and production system-related issues within operational environments
  • Strong analytical, troubleshooting, and problem-solving skills with ability to work independently during shift operations
  • Required to support end user profiles island wide (must be comfortable with travelling as & when required in Singapore


PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1105286 (Ngiam Xinyi (Yan Xinyi))

GOREF: 16399

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