- Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
Business Good understanding of user behaviour client experience to deliver business capabilities through a client centric data driven digital journeys
Processes Evaluating business processes anticipating requirements uncovering areas for improvement and developing and implementing solutions
Leading ongoing reviews of business processes and developing optimization strategies Conducting meetings and presentations to share ideas and findings
Performing requirements analysis
Documenting and communicating the results of your efforts
Effectively communicating your insights and plans to crossfunctional team members and management
Gathering critical information from meetings with various stakeholders and producing useful reports
Working closely with clients business and managerial staff
Ensuring solutions meet business needs and requirements
Performing user acceptance testing Managing projects developing project plans and monitoring performance
Updating implementing and maintaining procedures Prioritizing initiatives based on business needs and requirements
Serving as a liaison between stakeholders and users
Monitoring deliverables and ensuring timely completion of projects
Responsible for administers and timely updates on project progress issue risk timelines resource plan and any other static data to various governance forums ie Refinement Forum RF Steering Co
Monthly Performance Reviews MPR Quarterly Performance Reviews QPR etc
Ensure the data is meaningful accurate relevant and data is current
Ensure the rebaseline requests change requests closure reports are fully documented before presenting for approval
Conduct research to see whats new and trending in the digital data space internally and externally
Creating and maintaining a prioritized Product Backlog
Clearly communicating priorities sprint goals and acceptance criteria to the scrum team
Defining user stories to facilitate clear communication of requirements to the scrum team including definition of done Act as a key player in the different events of the development cycle daily scrums team demos and retrospectives
SIT UAT and signoff from business stakeholders
Review test cases and evidence to ensure enough test coverage
Risk Management Coordinates escalates and reports on key risks and issues
Recorded in Banks project management tools eg Clarity PlanView ADO and proper and timely mitigations for closure in Refinement Forum Governance
Maintain requirements library SharePoint Teams Confluence ADO including
submitted papers and meeting minutes of various Governance forums
Provide support to Management Team Workstream Leads Product Owners
Scrum Masters and development team to identify areas of improvement
and to ensure that BA process follow the Banks NWOW standards
processes and governance Ensuring that all submissions to committees
forums are of the right quality and are timely Regulatory Business Conduct
Display exemplary conduct and live by the Groups Values and Code of
Conduct Take personal responsibility for embedding the highest standards
of ethics including regulatory and business conduct across Standard
Chartered Bank This includes understanding and ensuring compliance with
in letter and spirit all applicable laws regulations guidelines and the Group
Code of Conduct Lead TTO Risk Management to achieve the outcomes set
out in the Banks Conduct Principles Fair Outcomes for Clients Effective
Financial Markets Financial Crime Compliance The Right Environment
Effectively and collaboratively identify escalate mitigate and resolve risk
conduct and compliance matters OTHER SKILLS Expert knowledge in
Fusion Risk Management or similar platform leveraging Salesforce
capability is a MUST Documentation Business Requirement Document
BRD User Stories Functional Specification Document FSD Business
Glossary Data Model Test Strategy Project Plan Process Flow diagram etc
Report types Requirement MatrixGap AnalysisProblem AnalysisBusiness
Case etc ProcessData Modelling As IsTo Be VisioEnterprise Architect etc
Project Management Methodologies Waterfall SDLC Agile Scrum etc ROLE
SPECIFIC TECHNICAL SKILLS AND COMPETENCIES AND
PROFICIENCY LEVELS Technical Competency Name Proficiency Levels
Planning Tactical and Strategic Competency Advanced Data gathering and
analysis Expert Problem solving Expert Budget and Headcount
management and forecasting Advanced Written and verbal communication
and presentation skill Expert Governance and Support Expert Strong data
analysis skills using SQL MicroStrategy or Tableau preferable Proven
problemsolving process mapping visualisation skills Proven experience in
Technology Resilience and Risk related projects preferred Presentation
skills Story telling using data visualisations would be advantageous Soft
Skills CommunicationNegotiationRelationship BuildingInfluencingCoaching
or mentoring junior BAs to build their skills Experience in Agile tools ie JIRA
Clarity ADO Boards Confluence etc Good understanding of APIs and has
experience in API mapping Excellent communication skills both oral and
written Great Analytical skills A can do attitude committed to doing what its
takes to deliver Agile mindset Whilst not being the subject matter expert
having the ability to learn quickly listen synthesize the issues and articulate
for senior management with recommendations Diligent and detail
orientated Ability to create effective work relationships across functions
borders at both junior and the most senior levels of the bank Excellent
stakeholder management skills Understanding of Project Governance
standards change management financial management project lifecycle and
related lifecycle stages Current Knowledge of SCB processes governance
and standard for projectprogramme management new Way of Working
nWOW risk management prepost implementation is a plus Experience in
with liaising and engaging with internal audit groups external reviewers and
regulators is a plus An industryrecognized BA certification is a plus"
Pay: RM10,000.00 - RM125,000.00 per month
Application Question(s):
Experience:
Work Location: In person
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