Kumpulan Wang Simpanan Pekerja (KWSP) Hiring! Full Time Head, Security Operations in Selangor - Ricebowl

Malaysian citizen.

Pass Bahasa Malaysia Language including oral test at Sijil Pelajaran Malaysia (SPM) level.

Possess a bachelor’s degree in any related field recognized by the Government from any local or abroad higher learning institution.

Must have at least 10 years of experience in security operations, proficiently supervising an Auxiliary Police officer and/or a private security guard.

Possess experience in a uniformed role, such as police, military, or other security forces, including maintaining public order, enforcing laws, protecting property, and ensuring safety, will be an added advantage.

Possess experience in electronic security control systems, and maintaining security platforms, will be an added advantage.

Understand security protocols, emergency response procedures, and be able to operate in a structured, disciplined environment.

Attention to detail, computer proficient, with strong analytical and critical thinking skills.

Strong verbal and written communication skills, along with strong teamwork abilities.

Excellent problem-solving skills and attention to detail.

Leadership and management skills.

Strategic risk management expertise.

Crisis management proficiency.

Emergency response planning experience.

Critical thinking and decision-making skills.

Must be in good physical health and fitness.

Supervise and monitor the security operations of EPF buildings/branches staffed by EPF Auxiliary Police and private security guards.

Analyze security control operations at EPF’s security units nationwide and propose improvements to enhance the effectiveness of controls.

Collect information and analyze the crime situation on the EPF’s premises to assess the level of security and recommend enhanced security control processes.

Conduct physical safety inspections of EPF buildings/branches to assess weaknesses that need to be improved.

Responsible for procuring approved budget items, planning and budgeting operational security equipment, developing and enhancing electronic security control systems, and maintaining security platforms including CAMS, ACTAS, CCTV, TSCM, and related technologies, including but not limited to AI-powered security control systems, maintaining enterprise platforms including advanced threat detection, identity and access management, and AI-driven analytics for anomaly detection and incident response.

Establish a network with the PDRM to ensure that security information is always up-to-date and maintain a high level of security.

Ensure that EPF Auxiliary Police personnel and EPF security personnel nationwide undergo appropriate and adequate training every year to constantly improve their competency levels.

Ensure adherence to Arahan Keselamatan Malaysia, particularly involving physical safety.

Manage the appointment of private security control companies for security control services and Cash In Transit (CIT) services through the prescribed procurement method.

Regulate the performance of private security control companies for security control services and CIT services through performance evaluation reports (service level agreement-SLA).

Prepare monthly contract performance reports and process payments for security control and CIT services according to the finalized contract.

Propose to management the actions that need to be taken against private security control companies that have failed to provide satisfactory service.

Prepare proposals for the annual budget allocation for building security control contracts throughout Malaysia.

Oversee the annual budget allocation, ensuring efficient use of funds and cost savings on operational expenses such as overtime claims. Additionally, manage the procurement of equipment and uniforms for Auxiliary Police and security personnel across Malaysia.

Update the Safety Work Instructions for the enforcement and operation needs of building/branch KWSP security control.

Ensure the implementation of the self-audit program in the Occupational Safety & Health Section.

Well-versed in the latest security technologies and systems, including CCTV, access control, and alarm systems, ensuring they are properly installed, maintained, and utilized.

Carry out tasks assigned by Management from time to time.