Lancesoft Malaysia Hiring! Full Time Insurance Assistant in Federal Territory - Ricebowl

Job Title: Assistant – Insurance Operations

Location: Q Sentral, Kuala Lumpur, Malaysia

Job Summary

This role offers the opportunity to work with a global leader in insurance broking and risk management, supporting key operational processes including reconciliation, settlements, and reporting while collaborating with diverse stakeholders across the organization.

Key Responsibilities

• Work closely with internal stakeholders to ensure accurate and timely cash settlements, reconciliations, trade execution, and disbursement processing
• Act as an intermediary between brokers, fiduciary teams, insurers, and clients to resolve outstanding items such as documentation, debts, and commissions
• Assist in processing, analyzing, and preparing monthly operational reports
• Support the Line Manager in credit risk assessment and recommendations
• Perform reconciliation of credit files, identifying discrepancies and variances
• Handle data entry and data management tasks with high accuracy
• Ensure smooth execution of both routine and complex operational tasks
• Maintain compliance with organizational policies, procedures, and SOPs
• Communicate effectively with stakeholders to ensure proper information flow on performance, exceptions, and process updates

Requirements

• Bachelor’s Degree in any field
• 1–2 years of experience in Credit Management / Operations / Finance-related roles
• Fresh graduates are encouraged to apply
• Proficiency in Microsoft Office (especially Excel)
• Good command of English (spoken and written)

Preferred Skills

• Strong communication and interpersonal skills
• High attention to detail and analytical thinking