Newtone Consulting Hiring! Full Time Production Engineer – OMS in - Ricebowl

Job Summary:

We are seeking a Production Engineer based in Singapore to operate and evolve our Output Management/Printing (OMS) stack in a regulated banking environment.

You will ensure the availability, security, and performance of our Enterprise Output Management/Printing platforms, while collaborating with teams globally.

Key Responsibilities:

Platform Operations & Evolution:

• Operate and maintain the OMS stack, ensuring availability, security, and performance.
• Modernise and containerise supporting services where relevant (e.g., build/operate Docker images/containers and related CI/CD pipelines).
• Define standards for image hardening, security, and configuration management.

Resilience & Continuous Improvement:

• Validate backups/restores and participate in DR/BCP simulations.
• Maintain runbooks and SOPs; proactively identify risks and bottlenecks.
• Propose and implement improvements for reliability, performance, security, and cost.

Collaboration & Support:

• Act as the single point of contact for OMS-related topics in Singapore.
• Collaborate with global teams in a multicultural context.

Technical Requirements:

Experience:

• 3–5 years of hands-on experience in Output Management/Printing or Production Engineering in regulated environments (banking/financial services preferred).
• Proven track record with platform upgrades/migrations and formal change/release processes.

OMS/Printing Skills:

• Hands-on experience with Report Distribution Systems, Print spoolers, or Document Composition Systems.
• Knowledge of Rocket EOS, Macro 4 Columbus OM, or Quadient Inspire Suite is a plus.
• Understanding of output processes (composition, spooling, queuing, distribution), print stream formats (PDF, PCL/PostScript), and digital delivery.
• Knowledge of VIPP format or similar mass printing formats is a plus.
• Integration with upstream applications and downstream archiving/ECM.

ECM/GED Background (Nice to Have):

• Exposure to Enterprise Content Management (e.g., IBM DB2 Content Manager, Kofax, FileNet, OpenText, Alfresco, OnBase).
• Understanding of capture/OCR, indexing/metadata, archival/retention, and secure content lifecycle.

Platforms & Tooling:

• Operating Systems: Strong Linux/UNIX and Windows Server skills.
• Scripting: Bash and Perl (required); Python/PowerShell (a plus).
• Monitoring: Splunk or equivalent (dashboards, analytics, alerting).
• Databases & Middleware: SQL (DB2/Oracle/Postgres), certificates/TLS, APIs/ESB basics, and Java-based application servers.
• Service Management: ITIL (Incident/Problem/Change management), ticketing, and documentation tools.
• Familiarity with release automation tools (e.g., XL Deploy, XL Release, Ansible) is a plus.

Soft Skills(Critical to Success):

• Independence and ownership with a production support mindset.
• Team player with excellent remote collaboration skills.
• Calm under pressure, pragmatic, and service-oriented.
• Analytical thinking and synthesis to identify issues and propose solutions.
• Strong written communication, documentation discipline, attention to detail, reliability, and integrity.