R&R Bagels, a Specialty Coffee, Brunch & Bagels location in Quarry Bay are looking to recruit a Store Supervisor to join our team on a 5-day working week. The focus of the role is around customer engagement and building connections with regular customers, energetic personality offering excellent hospitality. Key skills will be a fast learner and positive attitude.
Essential duties and responsibilities
- Report directly to the Director & Operations Manager of R&R
- Manage and develop the standards of daily operations in accordance with the company's vision
- Provide leadership and direction in the execution and measurement of guest satisfaction to ensure continued growth and profitability
- Help assist with the annual budgets, forecasts, marketing plans and objectives
- Act as the “Brand Ambassador" and go-to person for all Media related projects and inquiries; work alongside the team to enhance and further develop the offerings
- Own and drive the Food & Beverage program and work alongside Marketing Manager to explore ways to increase beverage sales with unique, creative and relevant offerings
- Monitor and manage a team of food and beverage professionals, provide supervision and professional development, counselling and coaching
- Handling large Catering Orders, liasing with clients and offering recommedations
Requirements
- Minimum 5 years relevant working experience in Supervisor Role, preferably with at least 2 years in similar capacity
- Proven managerial abilities in people management, strategic planning and decision making
- Possess strong interpersonal and problem solving abilities
- Strong sense in business acumen and food & beverage market trends
- High standards of professional manner with exceptional communication and presentation skills, creativity and an “out of the box thinking" approach is essential
- Barista experience with 1 years’ experience preferred
- Kitchen experience with 1 years’ experience preferred
- HK working visa
- Must Speak English & Cantonese
Benefits
5 working days per week (10 hour shift) Between 7am-7pm
Monthly Team Bonuses
MPF
7 days Annual leave
Pay: $20,000.00 - $24,000.00 per month
Benefits:
- Contract renewal
- Employee discount
- Meal provided
- Opportunities for promotion
- Professional development
Work Location: In person