Hexagon Manufacturing Intelligence Hiring! Full Time Technical Support - Application Engineer in Pulau Pinang - Ricebowl

At Hexagon, we strive to help industrial manufacturers develop the disruptive technologies of today and the life-changing products of tomorrow. Our strength comes from our global footprint and enormous portfolio of advanced industrial sensors, measurement technologies, factory automation, simulation, and analytics tools.

Key Responsibilities

Installation, Calibration & Maintenance

• Install, set up, and configure CMM, Vision, and metrology systems at customer sites
• Conduct pre-installation site surveys to assess environmental, power, and space requirements
• Perform calibration, verification, and testing according to Hexagon standards
• Carry out preventive and corrective maintenance, including component replacement

Troubleshooting & Technical Support

• Diagnose hardware, software, performance, and measurement accuracy issues
• Conduct root-cause analysis and provide corrective action solution
• Provide remote technical support
• Maintain accurate service documentation and reports

Application Engineering & Customer Training

• Conduct training on metrology software and machine operations.
• Prepare demos, application studies, and training modules
• Provide CMM and Vision programming training.

Customer Engagement & Technical Sales Support

• Support sales with demos, trials, and technical presentations
• Assist with customized contract inspection programs
• Maintain strong customer service and suppport

Qualifications & Requirements

• Diploma or Degree in Mechanical, Mechatronics, Electrical & Electronics Engineering, or relevant field
• Minimum 5 years’ experience in Quality Engineering, Manufacturing Engineering, or similar environment
• Knowledge of metrology, GD&T, and inspection processes
• Experience with CMMs, Vision systems, CNC, CAD/CAM is an advantage
• Proficient with Microsoft Office and PC-based tools
• Strong communication and presentation skills
• Analytical, customer-oriented, proactive, and self-motivated
• Able to work independently and in teams
• Possess own car and able to travel domestically up to
• 70%.Fresh graduates who are fast learners are welcome to apply