- Kuala Lumpur Federal Territory Malaysia
AS White Global Hiring! Full Time Client Onboarding Specialist (Strata) in Federal Territory - Ricebowl
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Job Description
Responsibilities
Are you ready to join a fast-growing strata management business that is redefining how large-scale developments are transitioned from construction into live operations across Australia?
The Opportunity
Do you thrive in structured, detail-driven work where you coordinate the end-to-end onboarding of new property developments from construction through to occupation and operational handover?
Why join us?
“Working in Accounts Receivable here has been a really positive experience. Most importantly, I feel trusted in my role and proud to be part of an organization that values teamwork, accountability, and professional growth.” - Accounts Receivable, ASW Philippines.
What You’ll Do
The Opportunity
Do you thrive in structured, detail-driven work where you coordinate the end-to-end onboarding of new property developments from construction through to occupation and operational handover?
Why join us?
- Proudly Great Place to Work certified
- Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
- Grow with stability: 100+ in our 10-Year Club by 2025
- Dynamic talent network: 2,000+ across APAC and beyond
- Competitive compensation with annual reviews
- Comprehensive medical care for you and your family
- Generous paid leave because work-life balance matters
- Level up with LinkedIn Learning and tailored training
“Working in Accounts Receivable here has been a really positive experience. Most importantly, I feel trusted in my role and proud to be part of an organization that values teamwork, accountability, and professional growth.” - Accounts Receivable, ASW Philippines.
What You’ll Do
- Coordinate the onboarding of new developments from initial setup through to occupation and first AGM, ensuring a smooth and structured transition process
- Manage the end-to-end collation, organisation, and integrity of all building documentation, ensuring accurate filing, classification, and system uploads
- Support setup of new schemes across key platforms including PIQ, ResVu, Smartsheet, and Macroview, ensuring data consistency across systems
- Liaise with developers, consultants, and internal teams to obtain required documentation, resolve gaps, and support accurate scheme establishment
- Assist in preparing governance and onboarding documentation including letters, notices, welcome packs, and meeting support materials
- Ensure structured handover of completed schemes to Strata Managers, including clear documentation of risks, defects, and outstanding items
- Minimum 5-7 years of proven experience in strata management, property management, or new development onboarding within a structured operational environment
- Strong understanding of the construction-to-occupation lifecycle and strata scheme setup processes
- High attention to detail with demonstrated experience in document control, compliance, and data accuracy
- Experience working across multiple systems and platforms, with the ability to maintain structured workflows
- Strong written communication skills with the ability to prepare clear and professional documentation and correspondence
- Exposure to property development, building transitions, or stakeholder coordination highly regarded
- Kuala Lumpur (Mid Valley City) : Australian hours (6am till 3pm - Malaysia local time) with a hybrid setup, once a week work onsite.
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