jobs in JOB CONSULTANCY GLOBAL PTE. LTD.

JOB CONSULTANCY GLOBAL PTE. LTD. Hiring! Full Time GUEST SERVICES MANAGER in Central Region (Singapore), Earn up to SGD 5,800 - Ricebowl

GUEST SERVICES MANAGER

JOB CONSULTANCY GLOBAL PTE. LTD.

SGD5,800 - SGD5,800 Per Month

Full Time

Central Region (Singapore)

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Working Location

  • 43 SILOSO BEACH WALK Central Region (Singapore) Singapore

Job Description

Responsibilities

  • Oversee daily guest services operations to ensure smooth, efficient service delivery

  • Lead, train, schedule, and supervise guest service staff

  • Handle guest enquiries, feedback, and service recovery professionally

  • Maintain high service standards and ensure compliance with company SOPs

  • Coordinate with other departments (housekeeping, F&B, operations) to meet guest needs

  • Manage check‑in/check‑out processes, reservations, and guest flow

  • Monitor service quality, guest satisfaction scores, and implement improvements

  • Prepare reports, staffing plans, and operational updates for management

  • Resolve operational issues and escalate complex cases when required

  • Ensure safety, cleanliness, and readiness of guest‑facing areas

    Must be able to work on weekend and public holidays

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