- Islandwide (Singapore) Singapore

Working Location
Job Description
Responsibilities
Supervise daily store operations, including opening/closing procedures, cash management, and staff scheduling.
Lead and mentor the retail team, ensuring high standards of service and product knowledge.
Conduct regular staff training on storytelling and the technical aspects of the product range.
Monitor KPIs (conversion rates, average transaction value) and implement strategies to meet sales targets.
Manage inventory levels and coordinate with the supply chain to ensure seamless stock replenishment.
Assist in the "in-house" content creation model by identifying storytelling opportunities on the floor.
Encourage the team to capture high-quality, organic visual content for social media platforms.
Manage local customer relationships and CRM data to drive repeat visits and brand loyalty.
Ensure the store remains compliant with Singapore’s Ministry of Manpower (MOM) regulations and retail safety standards.
Handle administrative tasks, including inventory auditing and reporting on store performance to HQ.
Experience: Minimum 3–5 years of sales experience, with at least 1–2 years in a supervisory or leadership role, preferably within luxury skincare, fragrance, or high-end lifestyle sectors.
Communication: Fluent in English; proficiency in Mandarin is highly preferred to communicate effectively with a diverse customer base and regional partners.
FOCUS EMPLOYMENT PTE LTD
24C2469
CAO ZHENYAN
R1546137
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