Stream Empire Holdings Hiring! Full Time Senior E-Commerce Executive (Retails) in Federal Territory, Earn up to MYR 5,500 - Ricebowl

We are seeking a highly driven and detail-oriented Senior / E-Commerce Executive to join our growing team. This role is key to optimizing our digital storefront, driving revenue, improving user experience, and collaborating cross-functionally to execute impactful e-commerce strategies across platforms.

Key Responsibilities

Shop & Product Management

• Manage product uploads, order forecasting, and inventory control to ensure optimal stock levels and availability.
• Regularly update product listings in line with seasonal changes, market trends, and campaign objectives.
• Ensure accuracy and functionality of product content, navigation, and links across all platforms.

Revenue & Conversion Optimization

• Drive revenue through enhancements to store design, product display, and user experience optimization.
• Build and implement category-specific strategies for pricing, promotion, and assortment to maximize conversion, basket size, and repeat purchases.
• Monitor competitor activity to stay ahead of market trends and ensure competitive pricing.

Campaign & Promotion Planning

• Collaborate with Brand and Buyer teams to plan yearly and monthly promotional campaigns, aligned with brand strategy.
• Plan & Manage deals, vouchers, discounts, and barter promotions on marketplace platforms to increase exposure and traffic.

Content & Merchandising

• Coordinate with the design team to develop web graphics and merchandising assets that align with international best practices.
• Identify high-converting content through trend and performance analysis; plan portal content accordingly.

Analytics & Reporting

• Track and report on key performance indicators weekly (sales, traffic, conversion rate, repeat/new purchases).
• Perform ongoing data analysis (sales, product performance, shop visits, etc.) to drive strategic adjustments.

Cross-functional Collaboration

• Work closely with IT, Brand,Merchandising, Marketing, Finance, and Logistics teams to ensure smooth operations and campaign execution.
• Support improvements in web and mobile user experiences across platforms.

Digital Marketing Support

• Partner with Digital Marketing team to develop and execute paid media campaigns (Google Ads, YouTube, Meta, etc.).
• Use analytics and retargeting tools (e.g., Google Analytics) to identify target audiences and optimize acquisition efforts.

Customer & Operational Insight

• Investigate customer feedback, identify recurring issues, and recommend operational improvements.

Others Support:

• Perform other related duties and assignment as required

Qualifications

• Bachelor's degree in Business, Marketing, E-Commerce, or a related field.
• 3–5 years of E-commerce experience, preferably in fashion, beauty, skincare, or consumer goods.
• Proven experience with Shopify, Magento, or similar e-commerce platforms.
• Strong analytical skills with a data-driven mindset.
• Knowledge of digital marketing channels and tools (Google Ads, Meta, Google Analytics).
• Excellent communication and project management skills.
• Comfortable and experienced in managing multibrand and multiplatform operations.
• Working cross-functionally and performing effectively in fast-paced environments.

Job Types: Full-time, Permanent

Pay: RM4,500.00 - RM5,500.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Vision insurance

Application Question(s):

• Years of experience in fashion, beauty, skincare, or consumer goods?
• Do you possess good knowledge of digital marketing channels and tools (Google Ads, Meta, Google Analytics).
• Notice period?
• Expected salary?

Experience:

• E-commerce: 3 years (Preferred)

Work Location: In person