Position: Area Manager - Retail
Reports To: Operation Manager
Location: Johor
Salary Range: RM 8,000 – RM 10,000
Preferred Industry Background: Candidates with experience in fast fashion retail environments such as Uniqlo, Muji, H&M, or Valiram are highly preferred.
Key Responsibilities:
- Lead, coach, and develop a team of Store Managers to drive sales performance, maintain brand standards, and deliver strong in-store customer experiences.
- Ensure consistency in store operations, customer service, and visual merchandising in alignment with brand identity.
- Work closely with cross-functional teams (Marketing, Visual Merchandising, Training, Warehouse, etc.) to execute retail strategies and campaigns effectively.
- Monitor and analyze store performance metrics, identify trends, and provide actionable, data-driven recommendations for improvement.
- Collaborate with HR on talent development, succession planning, and retention strategies to build a strong retail team.
- Oversee manpower planning, staffing structures, and scheduling to ensure optimal store operations and productivity.
- Conduct regular store visits, performance reviews, and coaching sessions to ensure accountability and continuous improvement.
- Identify potential operational risks and implement preventive measures to protect brand reputation and business performance.
- Foster a culture focused on customer experience excellence, teamwork, and continuous development across all stores.
- For this role, they mostly will be travelling between outlets. Taking care of 3 outlets in Johor.
Current Store Locations in Johor:
- Mid Valley Southkey
- Johor Premium Outlet
- Paradigm Mall, Johor Bahru
Other Details
- Monday until Friday (9am to 6pm).
- Salary package : Basic salary + travel allowance or travel claims
Pay: RM8,000.00 - RM10,000.00 per month
Language:
Work Location: In person