RPG Commerce Hiring! Full Time Livestream Operations Executive in Selangor - Ricebowl

What you will do

We are looking for a proactive, creative and detail-oriented Live Ops Executive to support and ensure smooth daily livestream operations within the studio environment. The ideal candidate should be able to work in a fast-paced setting, handle operational issues efficiently, contribute to livestream visual execution and collaborate closely with hosts, internal teams and stakeholders to maintain livestream quality and execution standards.

Key Responsibilities

Livestream Operations & Coordination

Ensure smooth end-to-end livestream operations during live sessions

Prepare and manage livestream studio setup, including equipment, lighting, audio and product arrangement

Monitor livestream quality and troubleshoot operational or technical issues during live sessions

Coordinate closely with livestream hosts, internal teams and relevant stakeholders to ensure efficient execution

Ensure smooth coordination and communication across internal teams during livestream operations

Support livestream scheduling, operational planning and daily coordination tasks

Conduct pre-live checks and ensure all operational requirements are ready before sessions begin

Maintain studio cleanliness, organization and operational readiness at all times

Proactively identify and resolve operational issues during livestream sessions

Assist in tracking livestream performance, operational improvements and process optimization

Adapt quickly to operational changes and support ad-hoc livestream activities when required

Creative Execution & Visual Merchandising

Support creative execution and livestream visual setup, including props arrangement, interactive elements and overall livestream presentation

Ensure livestream visual merchandising (VM) and studio setup are visually engaging, brand-aligned and optimized for audience experience

Contribute ideas and improvements for livestream presentation, audience interaction and studio visual enhancements

Requirements

Minimum 2 years of working experience in livestream operations, ecommerce, studio operations, creative production or related fields

Experience in handling livestream operations within studio environment ie. TikTok Live, Shopee Live or similar platforms

Strong sense of responsibility, ownership and ability to work independently with minimal supervision

Good problem-solving skills with proactive thinking during live situations

Able to multitask, prioritize effectively and remain solution-oriented in a fast-paced environment

Strong communication, coordination and operational discipline with good time management skills

Possess strong visual sense and judgment to ensure livestream presentation, studio setup and VM quality meet brand expectations

Creative, proactive and able to translate ideas into effective livestream execution and audience engagement improvements

Proficient in using Google Workspace tools such as Google Sheets, Google Docs, Google Slides and Gmail

Willing to support flexible working hours, including weekends and night livestream operations when required