Malaysian Life Reinsurance Group Berhad Hiring! Full Time IT Applications Support Analyst in Federal Territory - Ricebowl

About Us

Malaysian Life Reinsurance Group Berhad (ML Re) is the first life reinsurer in Malaysia, and we take pride in our strong local presence and in-depth knowledge of the local market as well as its global industry expertise.

With over 29 years of experience, we combine our excellent understanding of the local market and global technical expertise to provide innovative reinsurance solutions to clients.

We’re Hiring: IT Applications Support Analyst

We are in the lookout for dynamic individuals to join our team as IT Applications Support Analyst. In this role, you will be a key contributor in the areas as follows:

• Responsible for full-cycle web app development and execution of data migration activities, ensuring timely delivery and accuracy under tight deadlines and large data volumes.
• Manage relationships with vendors, ensuring quality deliverables and alignment with project requirements and timelines
• Plan, prepare, and oversee comprehensive documentation for each project phase, including business requirements, functional specifications, test plans, project plans, training materials, and support documentation.
• Perform system testing, deployment, and ongoing maintenance of new or modified applications to ensure system stability and performance.
• Develop and enhance applications as needed, ensuring alignment with stakeholder needs despite resource limitations.
• Oversee the execution of application change requests, ensuring effective communication and coordination with relevant stakeholders.
• Track, prioritize, and resolve system issues and change requests, ensuring timely responses and adherence to SLA targets in a high-volume request environment.
• Write user guides, update system records, and maintain technical documentation to support knowledge transfer and ongoing operations.

Your application will stand out if you have:

• Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering, or related disciplines.
• Minimum 3–5 years of experience in IT application development or programming roles.
• Proficiency in JavaScript, .NET or C#, and SQL with any DBMS.
• Functional knowledge of project management, QA processes, and industry best practices.
• Optional Certifications: Microsoft Certified: Demonstrates proficiency in .NET framework or Oracle Certified Professional: Recognized Java programming expertise.
• Responsible and proactive with a positive “can do” attitude.
• Strong communicator with analytical and meticulous work habits.
• Creative, resourceful, and energetic team player.
• Able to multitask, work independently, and self-motivated to deliver results.