- Manage daily e-commerce operations across platforms such as Shopee, Lazada, TikTok Shop, and company website.
- Handle product listings, including uploading, updating, and optimizing product titles, descriptions, images, and pricing.
- Execute and monitor online promotions, campaigns, vouchers, and platform-specific deals.
- Working on improving the operation team workflow - brainstorm with HOD to come out with different SOP template
- Monitor stock levels, order processing, fulfilment accuracy, and delivery timelines to ensure smooth operations.
- Analyze sales performance, traffic, conversion data, and prepare weekly/monthly reports for management.
- Respond to customer inquiries via online chat and provide excellent after-sales support.
- Collaborate with internal teams (warehouse, design, accounts, customer service) to ensure operational efficiency.
- Stay updated on platform policies, marketplace trends, and competitor activities to identify new opportunities.
- Assist with any other relevant tasks given by management
Job Requirements:-
- Having 2-3 years of doing the same role & open to explore more opportunities
- Good attitude with full responsibilities , punctuality , work efficiency
- Great team player
- Able to lead the operation team as a senior role
Job Types: Full-time, Permanent, Contract, Internship, Fresh graduate
Pay: RM2,500.00 - RM2,900.00 per month
Benefits:
- Free parking
- Professional development
Work Location: In person