- Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
Affiliate Operations
Location: Kuala Lumpur, Malaysia
Employment Type: Full-time
Work Arrangement: On-site (WFO)
Role Overview
We are looking for a proactive and relationship-driven Affiliate Operations professional to support and grow our affiliate and creator partnership ecosystem in Malaysia. This role will focus on managing affiliate campaigns, onboarding creators and KOLs, monitoring campaign performance, and driving sales growth through strong collaboration with internal teams and external partners.
You will work closely with marketing, livestreaming, and product teams to execute high-performing affiliate initiatives, optimize campaign ROI, and build long-term partnerships with creators across multiple digital platforms.
Key Responsibilities
Scout, recruit, and onboard affiliates, influencers, and KOLs aligned with the company’s target audience and brand direction
Manage the full affiliate lifecycle including outreach, briefing, campaign coordination, performance tracking, and payout management
Coordinate and execute affiliate campaigns aligned with promotional activities and major campaign periods
Monitor campaign performance including traffic, conversion rates, sales contribution, and ROI
Analyze affiliate performance data and prepare regular reports for internal stakeholders
Optimize affiliate strategies by identifying high-performing creators and improving commission structures or campaign approaches
Collaborate closely with livestreaming and marketing teams for cross-promotional activities and co-hosted campaigns
Maintain accurate affiliate databases, tracking systems, and campaign documentation
Stay updated on creator economy trends, platform updates, and emerging influencer opportunities within the Malaysian market
Build and maintain strong long-term relationships with key affiliates and content creators
Requirements
Diploma or Bachelor’s Degree in Marketing, Communications, Business, or related field
Minimum 1–2 years of experience in affiliate marketing, influencer marketing, KOL management, or e-commerce operations
Experience handling affiliate campaigns and creator collaborations within e-commerce or digital commerce environments
Strong understanding of affiliate performance metrics, campaign ROI, commission structures, and conversion tracking
Good negotiation and stakeholder management skills
Proficient in Microsoft Excel for tracking, reporting, and performance analysis
Up-to-date understanding of social media trends, creator ecosystems, and digital marketing landscapes in Malaysia
Able to manage multiple campaigns and stakeholders in a fast-paced environment
Fluent in Bahasa Malaysia and English for day-to-day communication
Mandarin proficiency will be considered an advantage
Additional Notes
Full-time, on-site role based in Kuala Lumpur
Candidates should be comfortable working flexible hours during major campaign or promotional periods
Recruitment process will be conducted in English
Why Join Us?
Opportunity to work in a fast-growing and dynamic retail environment
Exposure to regional affiliate and creator marketing strategies
Collaborative and energetic working culture
Career growth opportunities within the digital commerce industry
Interested?
If you are passionate about affiliate growth, creator partnerships, and digital commerce operations, we’d love to hear from you. Apply now and be part of a growing team driving impactful campaigns across the Malaysian market.
Pay: RM3,000.00 - RM5,000.00 per month
Work Location: In person
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