Agensi Pekerjaan Inter Island Hiring! Full Time Live Streaming Operations in Federal Territory, Earn up to MYR 5,000 - Ricebowl

Location: Kuala Lumpur, Malaysia
Employment Type: Full-time
Work Arrangement: On-site / WFO
Industry: Retail / E-commerce

Role Overview

We are looking for a proactive and detail-oriented Live Streaming Operations specialist to support the daily execution and optimization of live commerce activities across major e-commerce platforms.

In this role, you will work closely with live hosts, marketing, warehouse, finance, and product teams to ensure every live session runs smoothly from preparation to post-live reporting. This position plays an important role in driving sales growth and improving overall live commerce performance in the Malaysian market.

Key Responsibilities

• Coordinate end-to-end live streaming operations across multiple e-commerce platforms
• Handle live scheduling, campaign slot booking, and platform coordination
• Prepare and verify product listings, pricing, vouchers, flash sales setups, banners, and live assets before each session
• Coordinate stock readiness and pricing alignment with warehouse, product, and finance teams
• Support live hosts with scripts, product information, talking points, and backend assistance during live sessions
• Monitor live performance metrics such as sales performance, click-through rate, conversion rate, viewer retention, and audience engagement
• Troubleshoot operational or technical issues during live sessions in real time
• Prepare post-live performance reports and provide recommendations for future improvements
• Coordinate campaign participation, marketing placements, and promotional execution with relevant stakeholders
• Support major campaign executions including peak sales events and promotional periods
• Work closely with customer service, fulfillment, and finance teams to resolve post-sale issues
• Continuously improve SOPs and operational workflows for better live session efficiency

Requirements

• Minimum Diploma or Bachelor’s Degree in Marketing, Communications, Business, E-commerce, or related fields
• At least 1–2 years of experience in live streaming operations, e-commerce operations, or related functions
• Familiar with live commerce ecosystems and e-commerce operational processes
• Strong understanding of live streaming backend systems and performance metrics
• Proficient in Microsoft Excel for reporting, stock monitoring, and sales tracking
• Experience using OMS or ERP systems is an advantage
• Strong coordination and communication skills across multiple teams
• Detail-oriented, proactive, and able to work in fast-paced environments
• Comfortable working during evenings, weekends, or shifting schedules when required
• Able to communicate in both Bahasa Malaysia and English
• Mandarin proficiency is a strong advantage

Why Join This Opportunity?

• Be part of a fast-growing live commerce and e-commerce environment
• Exposure to large-scale online campaigns and digital retail operations
• Opportunity to collaborate with cross-functional teams in a dynamic setting
• Strong career growth opportunities within the e-commerce industry

Additional Notes

• 100% Work From Office (WFO) in Kuala Lumpur, Malaysia
• Flexible working hours may be required depending on live streaming schedules and campaign periods
• Recruitment process will be conducted in English

Interested to Apply?

If you are passionate about live commerce, e-commerce operations, and fast-paced digital retail environments, we’d love to hear from you.

Pay: RM3,000.00 - RM5,000.00 per month

Work Location: In person