- Singapore
Income Insurance Limited Hiring! Full Time Manager, Training in - Ricebowl
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Job Description
Responsibilities
Job Description
- Training Strategy & Planning
- Develop and implement the distribution’s training strategy and framework aligned with business and sales objectives.
- Create structured training & development roadmap for new advisors, existing advisors, Sales Managers and Leaders across different distribution channels
- Identify capability gaps and recommend targeted development interventions.
- Design and Delivery of training programs
- Design, develop and deliver training programs to meet the training needs of sales force (various distribution channels) using different methodologies.
- Design competency assessment tools for competency-based learning
- Ensure training programs comply with company/industry requirements through regular reviews and revisions of training material
- Manage and execute all levels of distribution training which includes new hires induction, sales/soft skills, product and sales advisory process training
- Digital Learning & Training Infrastructure
- Manage and optimise the Learning Management System (LMS) and digital learning tools.
- Implement blended learning approaches including classroom, virtual, microlearning, and on-the-job coaching.
- Curate and maintain training materials, resources, and digital content.
- Stakeholder Management
- Build and strengthen rapport with stakeholders to appreciate training needs, communicate training standards and expectations and facilitate transfer of classroom learning to the workplace
- Collaborate with colleagues from other departments to achieve business objectives
- Trainer Resource Management, Effectiveness & Performance Tracking
- Evaluate the overall effectiveness of training interventions
- Monitor and measure training KPI (Key Performance Indicators)
- Assess and ensure adequacy of training resources and trainer capacity.
- Develop internal trainers through Train-the-Trainer programmes.
- Coordinate external trainers or subject matter experts when required.
- Ensure trainers maintain professional and technical knowledge by attending professional development workshops, reviewing training related publications, establishing networks, benchmarking best practices and participating in professional societies
- Any other projects or tasks as assigned
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