全职 Application Support Analyst 工作, 薪水 up to SGD 5,800, RiDiK Pte Ltd 公司招聘中 - Ricebowl

Company: RiDiK Pte Ltd 

Role: Application Support Analyst

JobLevel: 3.5 years of relevant experience

Duration: 12 Months Contract

Budget: SGD 5,800

Job Summary 

We're looking for a Application Support Analyst to support our team in Tanjong Pagar, Singapore. This role offers the opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the success of a growing company. If you're someone who takes initiative, values continuous learning, and thrives in a collaborative setting, we'd love to hear from you. 

Key Responsibilities 

• This role involves partial shift and weekend work (up to 8pm), with possible overnight support and/or on-call duties on a rotation basis (once or twice a month).
• Compensation will be provided in the form of time off.
• No specific technology stack is required, but basic knowledge of cloud, Control-M, Linux, Datalog, etc. would be advantageous.
• Front office experience is a plus.
• L1 candidates may be considered.

Requirement

• Provide support for follow-the-sun L2 Production Support Model for Front Office applications and platforms that perform the following functions:
• (1) Portfolio Management, (2) Order and Execution Management, (3) Trading Lifecycle, (4) Investment workflows, and (5) Research and Analytics
• Production Monitoring: Be accountable for the production environment's health and performance using monitoring tools and dashboards.
• Incident Management: Respond to and manage production incidents and ensure minimal impact on business operations. Document incidents and follow up on resolutions.
• Change Management: Review and execute system upgrades and deployments and ensure minimal risk and disruption to production services.
• User Support: Provide support to end-users and stakeholders, address queries and issues related to production services.
• Vendor Engagement: Collaborate with support personnel of Solution Providers, to troubleshoot, mitigate, and resolve issues related to vendor products.
• Issue Investigation: Investigate production issues and engage relevant teams (e.g. infrastructure, data engineering, applicationteams) for mitigation and strategic solutions.
• System Resiliency Management: Drive system failover and disaster recovery processes.
• Documentation: Maintain comprehensive documentation of application run books, incident resolutions, and system configurations.
• Continuous Improvement: Identify opportunities for process improvements and automation to enhance the efficiency and reliability of application support.

Sound like you Apply now! 

About CLPS RiDiK 

RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries. 

We will review applications on a rolling basis until 30 May 2026, and early submissions are encouraged. Please note that only shortlisted candidates will be contacted. Thank you for your understanding.