Samwa Precision Hiring! Full Time Customer Service in Pulau Pinang - Ricebowl

Tasks:

• Coordinate with Production, Planning, QA and Shipping departments regarding order status and delivery schedules.

• Follow up on customer orders to ensure on-time delivery.

• Prepare and maintain sales order, delivery schedules and related documents.

• Maintain proper failing.

• Monitor Inventory or shipment status when required.

• Assist the sales team with administrative and coordination tasks.

• Ensure customer requirements are communicated clearly (senior customer service/sales engineer) to internal departments.

Minimum Requirements:

• Intern / Fresh graduate.

• Good communication and interpersonal skills.

• Able to communicate effectively with Mandarin-speaking customers/suppliers.

• Good coordination and problem-solving skills.

• Able to work independently and under pressure.