Randstad Hiring! Full Time Director, E-Commerce in WP Kuala Lumpur - Ricebowl

Job Details

A globally recognized fast fashion brand is looking for a dynamic and commercially driven Ecommerce Director (Fashion Retail) to lead and accelerate its digital business across Malaysia. This is an exciting opportunity for a strategic leader with strong omnichannel expertise, digital growth capabilities, and a passion for fashion retail.

Responsibilities

• Lead the overall ecommerce strategy and drive online business growth, profitability, and customer acquisition.
• Oversee website performance, digital merchandising, CRM, inventory control and omnichannel.
• Partner closely with Retail, Marketing, Merchandising, and Supply Chain teams to deliver a seamless omnichannel customer experience.
• Monitor ecommerce KPIs including traffic, conversion, AOV, retention, and ROAS, while continuously identifying opportunities for optimization.
• Drive innovation in online shopping experience, loyalty programs, mobile commerce, and digital engagement initiatives.
• Build, mentor, and lead a high-performing ecommerce team.

Requirements

• Bachelor’s Degree in Business, Marketing, Ecommerce, or related ************* consumer brands.
• Minimum 10 years of experience within Ecommerce/Digital Commerce, preferably from fashion retail
• Proven track record in scaling ecommerce revenue and leading large digital transformation initiatives.
• Strong understanding of omnichannel retail strategy, customer behavior, and digital ecosystem.
• Strong commercial acumen with excellent stakeholder management and leadership skills.
• Agile, entrepreneurial, and highly adaptable within a fast-paced environment.

Skills
no additional skills required
Qualification
no additional qualifications required
Education
Bachelor Degree