PREEMINENT AUTO SDN BHD Hiring! Full Time Sales Manager (Automotive) in Johor - Ricebowl

Responsibilities:

1. Sales & Customer Engagement

• Greet and engage customers, understanding their needs and preferences.

• Explain vehicle features, specifications, and benefits.

• Conduct test drives and demonstrate vehicle capabilities.

• Present financing, leasing, and insurance options.

• Negotiate pricing and close sales deals.

2. Product Knowledge & Consultation

• Stay updated on new car models, technologies, and industry trends.

• Provide professional advice on vehicle selection based on customer needs.

• Explain after-sales services, warranties, and maintenance plans.

3. Sales Process Management

• Generate leads through online inquiries, showroom walk-ins, and cold calls.

• Follow up with potential buyers via calls, emails, and appointments.

• Maintain records of customer interactions and sales progress.

• Process sales paperwork, loan applications, and registration documents.

4. Customer Service & Relationship Management

• Build and maintain relationships with new and existing customers.

• Provide post-sales support, including delivery coordination and feedback collection.

• Address customer complaints and escalate issues if needed.

5. Sales Targets & Performance

• Work towards monthly and annual sales targets.

• Develop and execute sales strategies to boost performance.

• Participate in promotional events, exhibitions, and test drive campaigns.

6. Collaboration & Reporting

• Work with marketing teams to promote vehicles and offers.

• Coordinate with service teams for after-sales support.

• Prepare daily, weekly, and monthly sales reports for management.