We are looking for a driven and hands-on Technical Product Specialist to join our growing team. You will be involved in building a next-generation communication ecosystem, integrating IP Phone hardware, Cloud CRM, and AI solutions. This is a hybrid role combining product planning, project execution, and cross-team coordination.
What You’ll Be Doing
- Translate business ideas into clear product requirements, user stories, and specifications.
- Support the design of end-to-end product experience across hardware and software.
- Assist in managing product roadmap, timelines, and releases.
- Work closely with R&D and Technical to ensure smooth delivery.
- Coordinate with Sales & Marketing for product positioning and launch activities.
- Liaise with relevant parties on product specifications and improvements.
- Monitor product performance and support continuous enhancement.
What We’re Looking For
- Experience in Product, Technical Executive, or similar role
- Exposure to hardware, IoT, or system integration is an advantage
- Basic understanding of API, VoIP, SIP, or system workflows
- Familiarity with PBX, CRM, or communication systems is a plus
- Strong documentation, coordination, and problem-solving skills
- Able to work independently while collaborating with multiple teams
Why Join Us
- Clear pathway to grow into a Product Manager / Product Lead
- Hands-on exposure to AI, Cloud, and Hardware integration
- Opportunity to work on real product development and innovation
- High visibility role with direct impact to business growth
Pay: From RM1.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Work Location: In person