- Kowloon, Hong Kong Hong Kong
Working Location
Job Description
Responsibilities
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
W 酒店以「點燃好奇,拓展無邊」為使命。我們崇尚體驗精彩生活、接納新鮮事物和保持開放心態。每張陌生面孔和每次新奇體驗都是我們不斷向前的靈感來源。緊跟潮流的態度和敢於嘗試的精神是我們的精髓所在,也是我們重新定義全球奢華飯店標杆的原動力。「隨時/隨需」文化和服務理念鼓勵我們滿腔熱情地服務每一位賓客。如果您擁有獨到眼光和創新精神,也憧憬未來的無限可能性,歡迎加入 W 酒店,展現您的過人天賦。加入 W 酒店,便是加入萬豪國際集團的非凡品牌組合。從這裡揚帆啟程,發揮個人價值,追求人生目標,加入卓越國際團隊,展現真我風采。
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