PYS DISTRIBUTION PTE. LTD. Hiring! Full Time RETAIL AREA MANAGER in Central Region (Singapore), Earn up to SGD 6,000 - Ricebowl

Retail Area Manager oversees the operations, sales performance, and staff management of multiple retail store locations within a designated region. The role ensures stores meet company standards in customer service, profitability, inventory control, visual merchandising, and team development.

Operations Management

• Supervise daily operations across multiple retail stores
• Ensure compliance with company policies, procedures, and brand standards
• Monitor store performance metrics and operational efficiency
• Conduct regular store visits and operational audits

Sales & Performance

• Drive sales growth and achieve regional revenue targets
• Analyze sales reports, KPIs, and market trends
• Develop action plans to improve underperforming stores
• Monitor profit margins and cost control measures

Team Leadership

• Recruit, train, coach, and evaluate Store Managers
• Support employee development and succession planning
• Foster a positive, high-performance work culture
• Handle escalated employee relations issues

Customer Experience

• Ensure excellent customer service standards across all locations
• Resolve major customer complaints or operational issues
• Implement customer engagement and loyalty initiatives

Inventory & Merchandising

• Oversee stock management and loss prevention
• Ensure stores maintain visual merchandising standards
• Coordinate promotional campaigns and product launches

Financial Management

• Manage regional budgets and operational expenses
• Monitor payroll and staffing costs
• Prepare performance and financial reports for senior management

Key Skills

• Leadership & coaching
• Sales strategy
• Retail operations
• KPI analysis
• Communication & negotiation
• Inventory management
• Customer relationship management
• Time management
• Conflict resolution