全职 Customer Services 工作, 薪水 up to MYR 2,200, Redradar International Federal Territory 公司招聘中 - Ricebowl

About Us

RedRadar International is a recruitment agency based in Kota Damansara, Petaling Jaya.
Since 2012, we have successfully assisted over 5,000 candidates in securing meaningful career opportunities with trusted employers.

We focus on matching the right talent with the right organization — ensuring both career growth for candidates and long-term value for employers.
At RedRadar, you’re more than just a resume — you’re a professional with potential.

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Job Details

Position: Customer Services
Salary: RM1,800 – RM2,200
Working Days: Monday – Friday
Working Hours: 1.00 PM – 11.00 PM
Break Time: 6.00 PM – 8.00 PM
Location: No. 43-2-1 (2nd Floor), Jalan 1/48A, Sentul Perdana, Bandar Baru Sentul, 51000 Kuala Lumpur

Job Description

We are looking for a dedicated and customer-focused Client Executive to support the daily operations of a tuition center.

This role involves managing student enrollments, handling parent communications, overseeing billing matters, and ensuring a smooth and positive experience for both students and parents. The ideal candidate is organized, patient, and able to manage relationships professionally.

Key Responsibilities

1) Manage student inquiries, registration processes, and ensure accurate enrollment documentation
2) Act as the main point of contact for students and parents, addressing inquiries, concerns, and feedback professionally
3) Build strong relationships with students and parents to encourage long-term participation
4) Assign students to suitable classes based on proficiency level and availability, including managing schedule adjustments
5) Handle tuition fee collections, payment follow-ups, and provide clear billing information
6) Track students’ attendance, performance, and progress; provide updates and reports to parents when necessary
7) Support marketing efforts through social media promotions, referrals, and events to attract new students
8) Assist in organizing special events, workshops, and open days
9) Maintain proper student records and ensure smooth daily operations of the tuition center
10) Collaborate closely with tutors regarding student progress and academic support
11) Handle complaints or disputes professionally to maintain customer satisfaction
12) Provide feedback to management on service improvements and student experience

Requirements

1) Diploma or Degree in Business Administration, Education, Marketing, or related field
2) Minimum 1 year experience in customer service, education, or administrative role is an advantage
3) Comfortable working afternoon to night shift
4) Basic knowledge of social media platforms is an added advantage

Benefits

1) Structured Monday – Friday working schedule
2) Exposure to education and client management environment
3) Opportunity to develop customer relationship and communication skills
4) Career growth opportunities in education management

Why Join Through RedRadar?

At RedRadar International, we go beyond recruitment —
we help professionals secure stable, growth-oriented career opportunities with reputable employers.

From resume review to interview preparation and onboarding support, our team ensures you are guided every step of the way toward building a meaningful and long-term career.

#RedRadarJobs

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,800.00 - RM2,200.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person