Elabram Systems Hiring! Full Time NOC Engineer in Federal Territory, Earn up to MYR 2,800 - Ricebowl

Job Role: Level 1 - Network Operating Center Engineer
Contract 12 months
Location: Menara TRX, KL
Working hours: 7am-7pm / 7pm-7am(Rotational Shift)

Responsibilities:

• Monitor and handle alarm management & ticket management for the assigned Network Services.
• Fault remedy requiring on site presence is dispatched timely (as per the SLA / severity matrix) to the field operations organizations.
• Perform initial analysis to identify issues follow by restoration if possible (1st line of support).
• Perform escalation and notification to keep management and other business units informed during system outages.
• Regular follow up on the events with relevant departments working on it as per the process.
• Work towards the task assigned by the Shift Manager/NOC Manager.
• To ensure security is implemented and maintained in accordance with Security and Risk Management directives of the organization.
• Alignment to the organizational guidelines, departmental processes & procedures.

Key Qualifications:

• Certifications: Any Certification related to Telecom shall be an added advantage.
• Technical and/or functional skills: Good knowledge of service networks / GSM Network / WCDMA network / LTE network / service applications characteristics and capabilities; Service Performance indicators and their interpretation. Basic Knowledge of services and service applications implementation/integration processes along with Access, Core, Transport, Cloud and Service Networks.
• Values and behaviors: Ericsson Core Values / Honesty / Integrity / shall be exhibited

Salary package:

• Salary RM2700 - RM2800/month
• OT Claimable

Job Type: Contract
Contract length: 12 months

Pay: RM2,700.00 - RM2,800.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person