EV Supreme Sdn. Bhd. (BYD Batu Pahat) Hiring! Full Time Customer Relations - Front Desk Officer in Johor, Earn up to MYR 2,200 - Ricebowl

Job Summary:
The Customer Relations / Front Desk Officer is responsible for managing front desk operations, assisting customers and visitors, handling inquiries, and ensuring excellent customer service at all times. The role requires strong communication skills, professionalism, and the ability to maintain positive relationships with customers.

Key Responsibilities:

• Greet and assist customers, visitors, and clients in a professional and friendly manner.
• Handle incoming phone calls, emails, and customer inquiries promptly.
• Provide accurate information regarding company services, products, and procedures.
• Manage appointments, bookings, and front desk schedules.
• Maintain proper records, documents, and customer databases.
• Resolve customer complaints or escalate issues to the appropriate department when necessary.
• Ensure the reception area is clean, organized, and presentable.
• Coordinate with internal departments to support customer needs.
• Perform general administrative and clerical duties.
• Maintain confidentiality of customer and company information.

Requirements:

• Minimum SPM/Diploma or equivalent qualification.
• Proven experience in customer service, receptionist, or front desk roles is an advantage.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office applications.
• Ability to multitask and work under pressure.
• Professional appearance and positive attitude.
• Fluent in English and Bahasa Malaysia (additional languages are an advantage).

Preferred Skills:

• Strong problem-solving abilities.
• Good organizational and time management skills.
• Customer-focused mindset.
• Ability to work independently and as part of a team.

Pay: RM1,900.00 - RM2,200.00 per month

Benefits:

• Cell phone reimbursement
• Free parking
• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person