JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Key Responsibilities
Lead and manage the day-to-day technical operations and preventive/corrective maintenance programs across Cyberport facilities.
Ensure all building systems comply with local statutory regulations (e.g., EMSD, FSD, BO requirements), safety standards, and environmental sustainability targets (e.g., BEAM Plus, ISO 50001).
Oversee the performance of outsourced service providers and contractors, ensuring SLAs are met and value is delivered.
Collaborate with property management, leasing, and client experience teams to respond promptly to tenant technical requests and ensure high satisfaction.
Manage capital and operational budgets related to technical services, including CAPEX planning for system upgrades and lifecycle replacements.
Implement and optimize smart building technologies, IoT sensors, and digital platforms (e.g., CAFM, BMS dashboards) to enhance operational efficiency and predictive maintenance.
Drive energy efficiency initiatives, monitor utility consumption, and support Cyberport’s net-zero and ESG commitments.
Develop and maintain emergency response protocols for technical failures (e.g., power outages, HVAC disruptions, fire alarms).
Ensure accurate documentation of as-built drawings, O&M manuals, equipment warranties, and compliance records.
Mentor and develop on-site technical staff, promoting a culture of safety, accountability, and continuous improvement.
Qualifications
Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Building Services, or a related field.
Professional registration or license (e.g., RPE, HKIE membership) preferred.
Minimum 8 years of experience in building operations or facility management, with at least 3 years in a leadership role managing technical teams in commercial, Grade A, or smart buildings.
Proven experience in managing complex MEP (Mechanical, Electrical, Plumbing) systems and integrated building technologies.
Strong knowledge of Hong Kong building codes, fire safety regulations, and utility requirements.
Familiarity with property management systems, SBP platforms, and BMS (e.g., Siemens, Johnson Controls).
Solid understanding of sustainability frameworks (e.g., BEAM Plus, LEED) and energy management practices.
Excellent communication, stakeholder management, and problem-solving skills.
Fluency in English and Cantonese; Mandarin is an advantage.
Preferred Qualifications
Experience working in technology parks, innovation hubs, or data-sensitive environments.
Knowledge of ICT infrastructure support (e.g., structured cabling, UPS, generator backup) relevant to tech tenants.
Certification in PMP, CFM, or related facility/property management credentials.
Experience implementing digital transformation initiatives in property operations.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.