全职 Enterprise Application Support Engineer | Min 4 YOE 工作, 薪水, STRATO SOLUTIONS SDN BHD Selangor 公司招聘中 - Ricebowl

Experience: 4–6 years

Duration: 6 months (Contract, renewable based on performance and client)

Location: On-site @ Kwasa Damansara

Industry: Fund Management & Retirement

Department: Digital Enterprise Solutions

Schedule: Must be available for OT and/or weekend work

Key Responsibilities:

• Understand business requirements, drive analysis, support and assess gaps, impacts and requirements on applications/solutions supported.
• Project & solution deliveries in alignment with business requirements and explore & implement enterprise­wide technology enablement in accordance with business strategy and latest technologies.
• Manage & execute the implementation of applications developed / supported in meeting users’ requirements and objectives.
• Responsible to manage & conduct system integration test & user acceptance test.
• Provide application support services to EPF products platforms e.g. i-lindung, i-Invest.
• Provide maintenance support in technology portfolio ensuring systems healthiness and performance meeting SLA.
• Assess and implement system improvement plan to ensure reduction of incidents/problems and improve system stability and performance with appropriate preventive and proactive action in place.
• Support and troubleshoot system integration between internal and external applications/platforms.
• Manage and monitor application interfaces, APIs, batch jobs, file transfers, and middleware integrations.
• Coordinate with external vendors/third parties for issue resolution, deployment, and integration activities.
• Analyze system/data flow and identify integration impact during incidents, deployments, and enhancement activities.
• Support production deployment, post-deployment validation, hypercare, and root cause analysis activities.

Requirements:

• At least 5 years’ experiences in system/application support role or programmer role with skills in IT problem diagnosis, troubleshooting and resolution.
• Good understanding of system logical and architecture which including knowing how system components interact, comprehending design principles, and recognizing data flow.
• Knowledge in application development programming languages and components i.e. Java, HTML etc. Java experience will be an added advantage.
• Good understanding in Structured Query Language (SQL) and database system with basic knowledge in database components and operation.
• At least 2 years’ experience to manage & conduct system integration testing & user acceptance test.
• Experience supporting enterprise application integrations, APIs, web services, middleware, or external system interfaces.
• Familiar with system-to-system integration concepts, data flow analysis, interface troubleshooting, and batch processing.
• Experience coordinating with external vendors or third-party systems will be an added advantage.
• Hands-on experience in production deployment, application monitoring, incident/problem management, and post-release support.
• Exposure to Linux/Unix, WebLogic, JBoss, FTP/MFT, middleware, or monitoring tools is preferred.