EMS Language Centre Hiring! Full Time IT Support in WP Kuala Lumpur - Ricebowl

We are looking for a reliable and motivated IT Support professional to provide technical assistance and support for hardware, software, network systems, and IT-related issues. The ideal candidate will help ensure smooth day-to-day IT operations, troubleshoot technical problems, and support employees with efficient and timely solutions. This role requires strong communication skills, attention to detail, and the ability to work collaboratively within a team environment.

• Provide technical support for desktops, laptops, printers, and other IT equipment.

• Troubleshoot hardware, software, and network-related issues.

• Install, configure, and maintain computer systems and applications.

• Respond to IT support requests and resolve issues in a timely manner.

• Monitor and maintain IT systems, security, and backups.

• Assist with user account management, email setup, and access permissions.

• Support system upgrades, patches, and software updates.

• Maintain accurate documentation of IT assets, issues, and resolutions.

• Coordinate with vendors or external service providers when necessary.

• Ensure compliance with company IT policies and procedures.

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, or a related field.

• Basic knowledge of computer hardware, software, networking, and operating systems.

• Ability to troubleshoot and solve technical issues effectively.

• Willingness to learn new technologies and systems.

• Fresh graduates are encouraged to apply.

• Creative and proactive with strong attention to detail.

• Good communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Strong problem-solving and organizational skills.

• Positive attitude and customer-oriented mindset.