JESS Technology Hiring! Full Time Customer Service Executive in Selangor - Ricebowl

Join Us if you want to be part of OUR LEADERS in our Friendly and Supportive Team:

• Malaysia Largest Factory Inverter Repair Company!

• Award Winning Company! The 11th Malaysia Power Brand | 100 Most Influential Young Entrepreneur, Golden Bull Award,

• Featured on: The Star, ChinaPress, CityPlus Radio, SME Magazine

• Over 15 years of Strong Establishment! (KL, JB, Penang, N.S,  Ipoh, Batu Pahat, Thailand, Singapore)

• RM 100,000 Personal Insurance Coverage for you!

• Happy, Positive and Fun Working Environment.

We are looking for a motivated and customer-oriented individual to join our team.

• In this role, you will be responsible for providing excellent customer service to our valued customers through a variety of channels, including phone, email, and walk-in.

Responsibilities:

• Handle incoming, outbound calls and WA inquiry

• Assist walk-in customers with their inquiries and needs

• Manage Junior CS team to achieve daily SOP goal.

• Update customer data and purchases in our system accurately and timely

Requirements:

• Diploma or Admin related course (fresh grads are welcome to apply)

• Good communication and reporting skills

• Detail-oriented with good analytical skills, integrity, and a high degree of commitment

• At least 3 year of working experience in a customer service role is a plus

Benefits:

• Opportunity to work with a friendly and supportive team

• Opportunities for professional development and growth

• Positive and rewarding work environment

If you are a motivated and customer-oriented individual who is looking for a great opportunity to join a growing team, we encourage you to apply!

What we offer:

• A supportive and collaborative work environment

• Opportunities to learn and grow

• A chance to make a difference in the lives of our customers

Why you'll love working with us:

• We are a team of passionate and dedicated individuals who are committed to providing the best possible customer service

• We value our employees and their contributions

• We offer a variety of benefits and perks to make your work life more enjoyable

• Join us today and start your new career with us!