- Havelock Road Bukit Merah Central Region (Singapore) Singapore
PEOPLE PROFILERS PTE LTD Hiring! Full Time Residence Concierge (Shift Time) in Central Region (Singapore), Earn up to SGD 5,000 - Ricebowl
Residence Concierge (Shift Time)
PEOPLE PROFILERS PTE LTD
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Job Description
Responsibilities
9am to 5.30pm
2pm to 10.30pm
Serve as the first point of contact for members and guests, delivering warm, professional, and personalised service.
Manage membership administration, including new applications, member records, billing coordination, and CRM updates while ensuring confidentiality and compliance.
Coordinate member bookings for dining, private rooms, wellness facilities, events, and club experiences through the membership portal and CRM system.
Communicate upcoming events, promotions, club updates, and member privileges through various communication channels.
Attend to member enquiries, requests, feedback, and service recovery matters promptly and professionally.
Support the promotion and execution of member activities, lifestyle experiences, and club events in collaboration with internal teams.
Build strong member relationships and proactively enhance overall member engagement and satisfaction.
Operations & Administrative Duties
Support day-to-day club operations, including front-of-house coordination, event setup support, and F&B service operations.
Maintain accurate records of member interactions, reservations, guest visits, and operational reports.
Ensure smooth coordination between members, concierge, operations, and service teams for seamless service delivery.
Assist in maintaining digital member portal, reservation systems, and operational workflows.
Uphold Casa Clava’s service, presentation, and hospitality standards across all member-facing areas.
Job Requirements :
1 to 2 years of experience with customer service in hospitality or related industry
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to *************
People Profilers Pte Ltd
20 Cecil Street, #08-09, Plus Building, Singapore 049705
EA Licence Number: 02C4944
EA Registration Number: R22109328
EA Personnel: Franzizca Mah
2pm to 10.30pm
Serve as the first point of contact for members and guests, delivering warm, professional, and personalised service.
Manage membership administration, including new applications, member records, billing coordination, and CRM updates while ensuring confidentiality and compliance.
Coordinate member bookings for dining, private rooms, wellness facilities, events, and club experiences through the membership portal and CRM system.
Communicate upcoming events, promotions, club updates, and member privileges through various communication channels.
Attend to member enquiries, requests, feedback, and service recovery matters promptly and professionally.
Support the promotion and execution of member activities, lifestyle experiences, and club events in collaboration with internal teams.
Build strong member relationships and proactively enhance overall member engagement and satisfaction.
Operations & Administrative Duties
Support day-to-day club operations, including front-of-house coordination, event setup support, and F&B service operations.
Maintain accurate records of member interactions, reservations, guest visits, and operational reports.
Ensure smooth coordination between members, concierge, operations, and service teams for seamless service delivery.
Assist in maintaining digital member portal, reservation systems, and operational workflows.
Uphold Casa Clava’s service, presentation, and hospitality standards across all member-facing areas.
Job Requirements :
1 to 2 years of experience with customer service in hospitality or related industry
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to *************
People Profilers Pte Ltd
20 Cecil Street, #08-09, Plus Building, Singapore 049705
EA Licence Number: 02C4944
EA Registration Number: R22109328
EA Personnel: Franzizca Mah
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