Job Summary
We are seeking a detail-oriented and highly organized Immigration Documentation & Application Consultant to support the preparation and submission of immigration applications, including Permanent Residency (PR) and Citizenship cases.
This role focuses on documentation management, professional English writing, and ensuring a smooth and compliant application process for clients.
Key Responsibilities
1. Application Documentation Management
- Prepare and organize documentation for immigration applications, including PR and Citizenship cases
- Collect, review, and verify supporting documents to ensure completeness and accuracy
- Ensure all application materials meet regulatory and submission requirements
2. English Writing & Editing
- Draft, edit, and refine English application documents, including personal statements, cover letters, and supporting explanations
- Ensure clarity, professionalism, and alignment with immigration requirements
- Customize documentation based on each client’s background and case strategy
3. File Management & Process Coordination
- Classify, organize, and archive all client documents systematically
- Maintain accurate records and ensure easy retrieval of application files
- Coordinate with internal teams (consultants, sales, legal, processing) to ensure smooth workflow and timely submission
4. Quality Control & Compliance
- Review all documents for consistency, accuracy, and compliance before submission
- Identify missing or inconsistent information and follow up with clients promptly
- Support continuous improvement of documentation standards and templates
Requirements
- Bachelor’s degree or above (preferably in English, Law, Business, or related fields)
- 1–3 years of experience in immigration, documentation, legal support, or writing-related roles
- Excellent written and verbal communication skills in English
- Strong attention to detail and organizational skills
- Ability to manage multiple cases and deadlines simultaneously
- Proficiency in Microsoft Office (Word, Excel, etc.)
- Mandarin proficiency is an advantage