BRIGHT PEOPLE SOLUTIONS Hiring! Full Time Front Desk Customer Service in Federal Territory, Earn up to MYR 4,500 - Ricebowl

We are looking for a friendly, presentable, and customer-oriented candidate to join our beauty & aesthetic team. This role is ideal for someone who enjoys interacting with clients, providing customer service & consultation.

Key Responsibilities:

Customer Service Duties:

• Greet and attend to walk-in customers professional and friendly manner.
• Handle customer inquiries, bookings, and appointment scheduling (walk-ins, calls, live chat messages) through system and social media platform.
• Maintain accurate customer records and update treatment progress.
• Manage client feedback, concerns, and follow-up to ensure high customer satisfaction.
• Promote services/products based on client needs.
• Assist in daily front desk and administrative tasks
• Maintain the cleanliness and orderliness of the reception and waiting areas.

Requirements:

• Minimum SPM / Diploma in any discipline
• Good interpersonal and communication skills in Bahasa, English and Mandarin
• Well-groomed and professional appearance
• Experienced in handling live chat and customer enquiries
• Active and knowledgeable in social media platforms (Instagram, Facebook, TikTok, WhatsApp)
• Friendly, confident, and passionate about the beauty industry
• Basic computer and administrative skills
• Able to work 6 days per week ( Mon till Saturday 9am till 6pm)
• Full-time position based Mid Valley,KL

Training Provided
Friendly Working Environment
Career Growth Opportunity

Pay: RM2,500.00 - RM4,500.00 per month

Benefits:

• Opportunities for promotion

Work Location: In person