- Singapore Singapore
Recruit Express Pte. Ltd Hiring! Full Time *Urgent* Service Engineer in , Earn up to SGD 2,000 - Ricebowl
*Urgent* Service Engineer
Recruit Express Pte. Ltd
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Job Description
Responsibilities
- Provide quality technical support to the Southeast Asia sales team/Consultants, Partners and end-users, handling general to complex field engineering assignments with limited supervision throughout Southeast Asia.
- Resolve pre (if required) and post sales technical issues in a timely manner; implement interim solutions, if necessary, and escalate outstanding issues to Technical Service Manager for resolution.
- Maintain high quality standards and performance of company equipment/products in all venues. May assist with the installation, calibration, trouble shooting, commissioning and repair of equipment.
- Train partners and customer liaisons in the proper use of the company's products, systems, tools and test equipment required for optimal performance.
- Ensure all information relating to a specific project is kept up to date on the server. Prepare or assist in the preparation of technical documentation, reports and training material including completing Service Work Order documentation.
- Support region exhibition activities and product demonstrations.
- Any other duties and responsibilities that may be assigned by the Technical Service Manager from time to time.
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