全职 Senior Data Centre Facility Engineer 工作, 薪水, Great Eastern Selangor 公司招聘中 - Ricebowl

About the Job

The role is responsible for managing and supporting daily data centre facility operations to ensure data centre uptime, operational reliability, and efficient facility management. This includes coordinating maintenance activities, monitoring facility performance, managing data centre hosting service provider SLA and uptime, utility and billing verification, as well as supporting infrastructure and facility-related projects. The role also overseas office facilities operations including office building facilities, security systems, and workplace infrastructure.

• Manage end-to-end Data Centre (DC) service delivery with oversight of vendor performance, ensuring SLA compliance, uptime, and operational stability.
• Monitor health of systems and infrastructure platforms, performing analysis and supporting capacity planning for future growth and projects.
• Monitor and manage DC facilities infrastructure including power, cooling, UPS, generator, fire suppression, CCTV, and access control systems.
• Lead incident management, troubleshooting, and escalation for facilities-related issues to minimize service disruption.
• Conduct DC power assessment and optimisation, including documentation of power usage, PDU capacity, and equipment disposal to free up resources.
• Plan and optimise DC rack space, including rack consolidation activities to improve space utilisation and future scalability.
• Coordinate preventive maintenance, testing activities, and audit/compliance requirements for the data centre environment.
• Manage office facilities operations including building services, security systems, and workplace infrastructure.
• Drive continuous improvement initiatives and collaborate with infrastructure teams to ensure high availability.
• Support IT Asset team inclusive of DC asset documentation, stock checks, asset tagging, hostname labelling, and updates to inventory systems.
• Support ongoing DC projects by working closely with project managers to ensure timely execution and delivery of milestones.
• Manage service agreements and contracts for DC and office facilities, ensuring timely renewal and proper contract governance.
• Ensure compliance with regulatory and internal policies, proactively identifying and mitigating operational and business risks, such as RMiT, DCRA and TVRA, and implement appropriate mitigation actions.
• Manage all Data Centre (DC) related billing activities in coordination with the Finance team to ensure timely and accurate payments.
• Ensure adherence to GEL operational processes, procedures, and group standards.
• Take accountability for identifying and managing business and regulatory compliance risks, implementing appropriate mitigation actions when required.
• Maintain awareness of industry trends, including regulatory changes, emerging threats, and new technologies to strengthen risk understanding and protection measures.
• Proactively highlight potential risks and concerns and actively share best practices in risk management and compliance across teams.
• Drive adoption of AI-enabled insights for capacity planning, incident prediction, and operational automation within DC facilities.
• Maintain facility operation records, maintenance reports, and supporting documentation.

We are looking for people with

• A Bachelor’s degree in Computer Science / IT or Diploma with Professional Certifications.
• At least 8 years relevant experience successfully managing data centre service delivery or platform solutions or IT systems implementation and integration.
• Leadership capability with ability to coordinate cross-functional teams and operational activities
• Strong coordination, stakeholder management, and communication skills.
• Experience in leading or supervising facility operations and vendor activities will be an added advantage.
• Strong knowledge in Mechanical and Electrical (M&E) systems, including power distribution, cooling systems, UPS, generators, and critical DC infrastructure operations.
• Strong knowledge of various devices, brands and toolsets related to data centre management and patching.
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.
• Experience in vendor management and vendor assessment review.
• Experience with regulator audit requirements regarding Data Centre.

How you succeed

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Who we are

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.