Commerz Global Service Solutions Hiring! Full Time Junior Specialist Linux Administrator in Selangor - Ricebowl

Commerz Global Service Solutions (A 100% subsidary of the Commerzbank, Frankfurt, Germany) is looking to hire a Junior Specialist Linux Administrator. If you have relevant IT or system administration experience, please click apply!

The minimum requirements of this role is that you should be familiar with Linux commands and its terminals. RHEL/ RHCSA/ RCHE certified persons are preferred but not a mandatory requirement.

Business Operations:

• 5-day work in office (3:00PM till 12:00AM). Hybrid mode applicable after probation.
• RM900 shift allowance given on top of base pay.

Key Activities:

RedHat Linux Server Operations & Administration

• Support day-to-day Red Hat Linux server operations (user and access management, checking disk space, CPU, memory, restarting services).
• Fix basic login and access issues (including LDAP-related problems).
• Assist in Red Hat Linux patching and upgrade activities during approved maintenance windows.

Virtualization (VMWare) Support

• Support VMware virtual machines (e.g. adding CPU, memory, and disk space).

Automation (Ansible) & Maintenance

• Run Ansible automation jobs for patching, health checks, LEAPP pre-upgrade checks, and Red Hat Linux upgrade readiness.
• Review Ansible job results and resolve job failures.

Ticket Handling & Incident Management

• Work on ServiceNow / JIRA tickets for incidents and service requests.

Secure Access & Compliance

• Access servers securely using CyberArk.
• Follow standard processes, documentation, and security rules.

Mandatory Skills:

We are looking for someone who is able to handle 2nd level RHEL role (experience 2 years minimum and 4 years maximum).

RHEL Server Operations & Maintenance

• Assist in planning and deploying RHEL application servers in production, following defined processes and under close guidance.
• Perform basic maintenance and updates of productive systems, focusing on learning system structures and processes.
• Support technical activities to maintain production operations, helping to ensure system reliability and stability.
• Assist in basic OS monitoring activities and develop skills to identify system behaviour and performance issues under structured guidance.
• Assist in identifying and categorizing deficiencies through regular health checks and contribute to resolving system issues under supervision.
• Participate in server migration projects in a supportive role, learning processes and tools and contributing incrementally.

Incident, Problem & Change Management

• Provide 2nd level support for the responsible IT systems with assistance from experienced colleagues, escalating issues appropriately.
• Observe and participate in the analysis and resolution of incidents and problems (e.g. cancellations, vulnerabilities) to build troubleshooting skills.
• Assist in the implementation of changes and releases within the responsible area, under structured guidance and with limited responsibility.
• Work with ITIL-based ticketing tools such as ServiceNow or JIRA for incident, problem, and change handling.

Documentation & Compliance

• Contribute to the documentation of the systems used (e.g. Asset Database), focusing on accuracy and clarity.
• Support patching and PAM-related processes under close guidance from senior administrators.

Platform & Infrastructure Exposure

• Gain and apply knowledge of Red Hat Enterprise Linux (RHEL), working toward basic certifications such as RHCSA.
• Gain introductory exposure to middleware components (e.g. Tivoli, Backup, Nessus) through learning activities and assigned tasks.
• Build a foundational understanding of OpenShift administration through hands-on learning tasks assigned by mentors.
• Acquire an understanding of cloud platforms (Azure, GCP, Google BMS) and assist in supporting RHEL systems on these platforms with hands-on coaching.
• Gain familiarity with VMware and its associated technologies.

Tools, Automation & Scripting

• Begin learning basic programming concepts in Python and use source-code tools such as Git.
• Gain exposure to CI/CD practices and tools (e.g. TeamCity, Jenkins).
• Work under guidance to gain familiarity with APIs such as Red Hat Satellite API, Azure, GCP, VMware APIs, and MS Defender for Endpoint Linux.
• Gain hands-on experience writing small scripts and executing batch tasks to automate repetitive system processes under supervision.
• Perform predefined MS Defender tasks (e.g. configuration changes, scan defect resolution, handling network-related issues) under strict supervision, escalating as required.

Ways of Working

• Work within agile methodology and agile work processes.
• Collaborate closely with mentors and senior team members, especially in deployment and operational activities.