Pacific Asiawide Corporation Hiring! Full Time Immediate Hiring - Customer Service Representatives in WP Kuala Lumpur - Ricebowl

Your background does not define your potential — your ambition and attitude do. At our organization, we believe that success begins with the right mindset. That is why we provide the training, guidance, and mentorship needed to help you grow and build a successful career. All you need is the determination, enthusiasm, and willingness to learn, and together we will shape your future.

With more than a decade of experience, we have successfully collaborated with international clients, delivering impactful results while continuously developing talented individuals into future leaders within our industry.

Our vision is to become a leading provider of innovative advertising and brand activation solutions for our clients’ products and services. We are committed to creating a professional, friendly, and supportive environment that encourages creativity and excellence, while consistently delivering the highest quality and best value for our clients.

Culture
Our organisation is committed to fostering an environment where every individual has access to the resources, mentorship, and training needed to maximise their potential. We maintain a strong support system to develop talent, cultivate leadership skills, and encourage continuous personal and professional growth.

We place high value on interpersonal excellence, ambition, and a willingness to embrace new challenges. By promoting a culture of learning, collaboration, and achievement, we ensure that our people have every opportunity to succeed.

Respect and fairness.
Trust and integrity.
Growth mindset.
Teamwork.
People engagement and opportunities for advancement.
Communication and transparency.
Diversity.
Results.

We are Malaysian leading outsourcing channel advertising and brand solutions organisation!

Everywhere we work, we achieve remarkable impacts. Pacific Group Business Owners have pioneered a cost effective and efficient method of marketing goods and services directly to people in their homes and workplaces.

Our formula works, whether the product is a financial service, a cable TV service, a broadband system, a leisure voucher or a restaurant food to name a few of our products and services.

At the heart of Pacific Group’s success story is the pulling power of the face-to-face “human commercial”, which combines the information of a scripted advertisement with the reassurance of a word of mouth recommendation.

Each division in the Pacific Group is dedicated to a particular market opportunity. The remarkable growth in our division demonstrates that our way of marketing works.

Responsibilities;

Customer Interaction: Serving as the primary point of contact for customers, providing assistance and information.
Knowledge Base: Maintaining and updating knowledge bases to quickly answer customer questions.
Communication: Communicating effectively with customers
Relationship Building: Building strong relationships with customers
Provide accurate product/service information
Resolve issues professionally and efficiently
Learn and understand company operations across departments
Support senior managers in day-to-day tasks and strategic planning
Requirements

Malaysian citizen or Permanent Resident
Excellent communication and interpersonal skills
Positive attitude with strong self-motivation
Willingness to learn and adapt in a fast-paced environment
Ability to work both independently and as part of a team
Ambition to grow into leadership or management roles
Fresh graduates are encouraged to apply
Immediate availability is an advantage
Job Types: Full-time, Permanent, Fresh graduate

Benefits:
Opportunities for promotion
Professional development