NK System (M) Hiring! Full Time IT SUPPORT in Johor - Ricebowl

Company Description

NK System (M) Sdn Bhd, established in 1996 and headquartered in Kuala Lumpur, specializes in digital transformation consulting. The company partners with businesses, government bodies, and institutions to deliver custom software engineering and high-end solutions. With a client-centric approach, NK System (M) Sdn Bhd designs innovative digital strategies tailored to meet unique organizational goals. The team's emphasis on excellence and adaptability has cemented its reputation as a leader in the digital transformation landscape.

Role Description

This is a full-time, on-site position for an IT Support role located in Johore, Malaysia. The IT Support professional will be responsible for providing first-line technical support, troubleshooting hardware and software issues, and maintaining desktop computers. Other duties include assisting users through a help desk, monitoring IT systems for functionality and security, and ensuring a stable IT infrastructure is maintained at all times.

Qualifications

• Proficiency in Technical Support, including diagnosing and resolving IT issues efficiently
• Strong skills in Troubleshooting and managing hardware and software problems
• Knowledge and experience in working with software and various android operating systems
• Expertise in Information Technology and ensuring smooth IT operations
• Ability to provide Help Desk Support to users, coupled with excellent communication and customer service skills
• Flexibility to work on-site and collaborate effectively with team members
• A diploma or bachelor's degree in IT, Computer Science, or a similar field is preferred
• Experience in mobile application configuration and hardware maintenance is an advantage