Dolphin BB Education Limited Hiring! Full Time Customer Success Executive (EdTech) in Hong Kong - Ricebowl

Responsibilities

• Support onboarding of new distributors and clients across Asia

• Conduct online product demonstrations and training sessions for educators and partners

• Provide ongoing support to partners to ensure effective product usage

• Follow up with partners to identify issues and propose solutions

• Assist in developing training materials, user guides, and use case references

• Coordinate with internal teams on training schedules, project updates, and partner requirements

• Maintain records of training sessions and partner progress

• Provide feedback from users to improve product and training processes