Cathay Pacific Hiring! Full Time Global Sales Strategy - Enablement Executive in Hong Kong - Ricebowl

Role Introduction

Reports to: Assistant Manager Global Sales Strategy & Enablement (Salesforce Effectiveness)

Key Responsibilities

• Support technical and architecture design Salesforce
• Participate in business readiness, change management and communication with internal users.
• Provide administrative support and guidance to internal teams and external agency, e.g., fare filing, rewards setup, corporate accounts management.
• Perform performance analysis and prepare business reports for identifying potential in sales development and customer experience improvement.
• Support supplementary and ad-hoc sales development projects and studies. Work with stakeholders to roll out developed tools in timely manner
• Ensure all tools operate smoothly with needed data uploaded into the tool in a timely and accurate manner
• Support and manage any UAT testing as part of project or enhancement roll out for Salesforce
• Drive adoption and usage of acquired tools and training, and devise improvements that can be delivered to business
• Ensure relevant Sales Guidelines and SOPs are kept up-to-date and ensure sales team are knowledgeable and following guidelines
• Support in the planning and logistics of sales related training initiatives to deliver add value training resource to the sales team

Requirements

• Proven experience in project management, especially in agile project management a plus.
• Proven track record of ability to work with IT teams on online product development and delivery.
• Good communication and presentation skills.
• Attention to detail.
• Previous experience with CRM (salesforce) preferred
• Self-motivated with the ability to work in teams and independently.
• Ability to work under pressure to tight timelines.
• Fluency in written and spoken English, proficiency in Cantonese/Mandarin an advantage.
• University degree holder, preferably in related disciplines with minimum 3 years' working experience.
• Willingness to travel.

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.