Cathay Pacific Hiring! Full Time Assistant Manager HRMS Process Optimisation (19-month contract) in Hong Kong - Ricebowl

Role Introduction

Reports to: Employee Experience and Process Optimisation Manager

As the Assistant Manager Human Resources Management System (HRMS) Process Optimisation, you are responsible for driving business process alignment and change as part of the HRMS Transformation Program.

You will contribute by understanding, mapping, and improving HR processes, translating business requirements into clear and usable inputs for system design, and ensuring processes are consistently adopted across business units.

Key Responsibilities

• Lead the end‑to‑end mapping of current‑state and future‑state Human Resources (HR) processes, identifying gaps, inefficiencies, and opportunities for standardisation and improvement
• Capture, consolidate, and document business requirements and existing process
  flows across business units, regions, and subsidiaries
• Act as the primary process focal point for business units in the HRMS project,
  supporting understanding of process changes and addressing gaps through
  collaboration
• Facilitate discussions to align diverse business practices into scalable and consistent HR processes
• Support decision‑making by clearly articulating trade‑offs, impacts, and options
  related to process design
• Act as a change agent, challenging existing practices where appropriate and
  promoting new, improved ways of working
• Support business impact assessments and change readiness activities, working
  closely with the Change Management Lead
• Partner with stakeholders to ensure process changes are well understood, accepted, and embedded into daily operations
• Participate in project governance, sprint ceremonies, and delivery activities, ensuring business and process alignment throughout the project lifecycle
• Support training, knowledge transfer and business cutover activities

Requirements

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.