Asia Pacific Aircraft Component Services (formerly Known As SR Technics Malaysia Sdn Bhd) Hiring! Full Time IT Support Specialist in Selangor, Earn up to MYR 5,000 - Ricebowl

• Helpdesk & Ticket Resolution

Resolve staff-generated technical requests and troubleshooting process issues to maintain productivity.

• Infrastructure Management

Configure, monitor, and maintain IT infrastructure to ensure smooth operations.

Conduct regular system tests to prevent downtime and mitigate threats.

Support endpoint protection tools and security patching schedules.

• User Support & Technical Assistance

Provide technical support for computer hardware and software.

Support and troubleshoot issues on desktop PCs, notebooks, printers, and mobile devices.

• Collaboration & Team Support

Support and assist the IT Support Executive in daily operations, project implementation, and escalated issues.

• Asset & Inventory Management

Maintain proper housekeeping of IT hardware, utilization, and inventory tracking.

Ensure 100% traceability of IT assets through tagging and quarterly audit.

Maintain full lifecycle visibility of IT hardware assets, ensuring responsible disposal or recycling of obsolete equipment in line with APACS sustainability practices.

• Network Support

Diagnose, resolve, and support network-related Level 1 issues to ensure consistent connectivity.

• Compliance & Team Collaboration

Maintain updated inventory and configuration documentation of end-user devices and network equipment. Support annual BCP/DRP exercises by validating hardware availability and recovery readiness. Ensure device logs and maintenance evidence are available for internal and external audits.

• Master Data creation

Support master data creation and maintenance in systems (ERP, Remicle. ect) to ensure data accuracy and system integrity.

• Continuous Improvement

Suggest improvements to enhance IT efficiency and reliability.

• General IT & Administrative Duties

Perform other IT-related or administrative tasks as assigned by the Manager/Superior to support company goals and objectives

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

• Dental insurance
• Flexible schedule
• Free parking
• Maternity leave
• Opportunities for promotion
• Professional development
• Work from home

Work Location: Hybrid remote in Shah Alam (Petaling)