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Bank Of China (Hong Kong) Limited Hiring! Full Time (Deputy-Assistant) Personal Banking Manager- (Assistant) Customer Service Manager in Hong Kong - Ricebowl
(Deputy-Assistant) Personal Banking Manager- (Assistant) Customer Service Manager
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Job Description
Responsibilities
Join Bank of China (Hong Kong)
Be a dynamic member of our team
We commit to excellence and professionalism
We value people
We offer challenging and rewarding careers that will further your personal development.
For other vacancies, please visit our website at *************
Job No.: 493866
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Business Development, Customer Services, Relationship Management
Responsibilities:
Champion the one-stop personal banking services at branches
Explore and develop long-term banking relationships with customers
Identify existing and prospective customers' needs of financial services, including both products & services
Appropriately map and provide relevant and suitable financial products & services to meet existing and prospective customers' needs, including but not limited to bank account opening, mortgage, credit card, personal loan, insurance and other banking products & services
Positively contribute and build the Branch's teamwork and team-spirit
Support branch operations, including but not limited to the coordination and liaison with other internal departments of the Bank
Ensure compliance requirements are strictly observed and followed, contribute as part of the Bank's bigger anti-money laundry (AML) team
Educate and train juniors, if needed
Requirements:
University degree or equivalent
CSM with qualifications in IIQE will be preferred (or pass IIQE 1、2、3 before probation)
PBM with qualifications in IIQE 1、2、3 & HKSI 1、7、8
Sound knowledge and at least 2 years' solid experiences in retail banking products & services
With strong sales and service orientation with outgoing personality and good communication skills, previous CS experiences a definite advantage
Ability to influence various key stakeholders in referring and cross-offering potential business opportunities for sustainable business growth
Highly agile in learning, adapting to ever-changing business environment, and with strong ability to cope with fast, dynamic pace
Highly sensitive to customers' needs, able to provide quality services in exploring and fostering banking relationships among personal and corporate customers
Proactive, mature, independent, customer-focused, and pleasant
Proficient in both spoken and written English and Cantonese, Putonghua a definite plus
We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website *************
To apply: *************
Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.
Full-time
Be a dynamic member of our team
We commit to excellence and professionalism
We value people
We offer challenging and rewarding careers that will further your personal development.
For other vacancies, please visit our website at *************
Job No.: 493866
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Business Development, Customer Services, Relationship Management
Responsibilities:
Champion the one-stop personal banking services at branches
Explore and develop long-term banking relationships with customers
Identify existing and prospective customers' needs of financial services, including both products & services
Appropriately map and provide relevant and suitable financial products & services to meet existing and prospective customers' needs, including but not limited to bank account opening, mortgage, credit card, personal loan, insurance and other banking products & services
Positively contribute and build the Branch's teamwork and team-spirit
Support branch operations, including but not limited to the coordination and liaison with other internal departments of the Bank
Ensure compliance requirements are strictly observed and followed, contribute as part of the Bank's bigger anti-money laundry (AML) team
Educate and train juniors, if needed
Requirements:
University degree or equivalent
CSM with qualifications in IIQE will be preferred (or pass IIQE 1、2、3 before probation)
PBM with qualifications in IIQE 1、2、3 & HKSI 1、7、8
Sound knowledge and at least 2 years' solid experiences in retail banking products & services
With strong sales and service orientation with outgoing personality and good communication skills, previous CS experiences a definite advantage
Ability to influence various key stakeholders in referring and cross-offering potential business opportunities for sustainable business growth
Highly agile in learning, adapting to ever-changing business environment, and with strong ability to cope with fast, dynamic pace
Highly sensitive to customers' needs, able to provide quality services in exploring and fostering banking relationships among personal and corporate customers
Proactive, mature, independent, customer-focused, and pleasant
Proficient in both spoken and written English and Cantonese, Putonghua a definite plus
We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website *************
To apply: *************
Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.
Full-time
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