DCS Card Centre Hiring! Full Time KYC Manager in Federal Territory, Earn up to MYR 10,000 - Ricebowl

What you’ll be working on:

• Ensure all KYC procedures (CIP, CDD, Risk Assessment) are executed in accordance with internal policies and regulatory standards.
• Review escalated cases and provide guidance on complex or high-risk applications.
• Maintain up-to-date knowledge of AML/KYC regulations and ensure team adherence.
• Monitor risk indicators and ensure proper screening against sanctions lists, PEPs, and watchlists.
• Conduct periodic audits of KYC files to ensure completeness, accuracy, and compliance.
• Liaise with compliance and risk teams to resolve issues and implement corrective actions.
• Work closely with customer service, fraud prevention, and compliance departments to streamline onboarding and verification processes.
• Participate in cross-functional meetings to improve workflows and customer experience.
• Identify process gaps and lead initiatives to enhance efficiency, automation, and customer satisfaction.
• Support implementation of new tools and technologies for digital KYC and onboarding.

What we’re looking for:

• Bachelor’s degree in finance, Business Administration, or related field.
• Minimum 3 years of experience in KYC operations, with at least 1 year of leading a team.
• Must have strong knowledge and experience in KYC/AML regulations and financial compliance.
• Excellent analytical, decision-making, and problem-solving abilities.
• Effective communication and stakeholder management skills.
• Proficiency in KYC platforms, CRM systems, and Microsoft Office Suite.
• Demonstrates a high level of proficiency in both English and Mandarin, with the ability to communicate effectively with different regions Mandarin speaking customers.

Job Types: Full-time, Permanent, Contract
Contract length: 12 months

Pay: From RM10,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Language:

• Mandarin (Preferred)

Location:

• Kuala Lumpur (Preferred)

Work Location: In person