We are looking for a detail-oriented and communicative individual to join our team as an Admin cum Customer Service. This role involves handling day-to-day administrative tasks while also providing excellent customer support across various communication channels.
Key Responsibilities:
Administrative Tasks:
- Organize and maintain company documents and records (both physical and digital).
Customer Service Tasks:
- Respond to customer inquiries via phone, email, WhatsApp, social media, or in person.
- Handle complaints or issues in a professional and polite manner.
- Take appropriate action based on complaints or comments to improve clinic services
- Follow up with patients for feedback or post-treatment care if required
- Willingness to grow with the clinic, learn new systems or take on additional responsibilities.
Requirements:
- Currently enrolled in a Diploma in Business Management or related field (e.g., Marketing, Operations, Administration, Human Resources).
- Able to commit to a minimum internship period of 3–6 months.
- Basic understanding of business operations, administration, or customer service.
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and comfortable with using email and digital tools.
- Good communication skills in English
- Organized, detail-oriented, and able to manage multiple tasks.
- Willingness to learn and take initiative.
- Able to work independently as well as part of a team.
- Punctual, responsible, and professional in attitude and appearance.
Job Types: Full-time, Part-time, Permanent, Internship
Contract length: 6 months
Pay: From RM800.00 per month
Benefits:
- Free parking
- Professional development
Work Location: In person