GoMyHire Travel Hiring! Full Time Customer Service Assistant in Selangor, Earn up to MYR 1,800 - Ricebowl

We’re Hiring! Customer Service Assistant

Location: Petaling Jaya (Hybrid)

Key Responsibilities

• Assist in handling customer enquiries via WhatsApp, phone calls, email, and other communication channels
• Provide accurate information regarding services and bookings
• Support coordination with internal teams (operations, drivers, partners) to ensure smooth service delivery
• Assist in addressing customer concerns in a professional manner
• Monitor ongoing bookings and provide updates when required
• Maintain proper records of customer interactions and service matters
• Support after-office hours enquiries when required

Job Requirements

• Good command of spoken and written English
• Ability to communicate in Mandarin is an added advantage
• Customer-oriented with good interpersonal skills
• Able to work independently with guidance and as part of a team
• Willing to work weekends, public holidays, and night shifts when required
• Comfortable working in a fast-paced environment
• Basic computer and communication skills (WhatsApp, email, etc.)

Pay: From RM1,800.00 per month

Work Location: Hybrid remote in Petaling Jaya