JMA Global IT Solutions Sdn. Bhd Hiring! Full Time Technical Engineer- Senior Engineer (Microsoft Services) – L2 or L3 in Selangor, Earn up to MYR 10,000 - Ricebowl

• Need someone physically involved in the deployment works, have at least hands on experience in Microsoft solutions: Active Directory, Exchange, O365, Azure and other related Microsoft infrastructure application software and Microsoft SQL database on infrastructure.

• Not on system administrator role which remotely assist the operations, even better if is projects based.

Role & Responsibilities

• Advanced Software Implementation: Lead and oversee the planning, setup, and configuration of advanced EUC applications, including AD, Exchange, Office 365, and SCCM across client environments.

• Project Management: Manage and ensure successful completion of complex projects, including system upgrades, migrations, and integrations.

• Technical Leadership: Provide guidance and mentoring to junior engineers, ensuring knowledge transfer and development within the team.

• Complex Issue Resolution: Troubleshoot and resolve highly complex technical issues, coordinating with clients and vendors to ensure minimal downtime.

• Client and Vendor Relations: Act as a key point of contact for clients and vendors, ensuring effective communication and collaboration throughout project lifecycles.

• Quality Assurance: Implement and monitor quality control measures, ensuring systems function optimally and projects meet performance criteria.

• Continuous Service Improvement: Lead initiatives to improve service delivery, efficiency, and client satisfaction through process enhancements.

Requirements:

Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related field. Valid Microsoft certifications are required.

Experience:

• Minimum 4 years of hands-on experience in technical roles, with a focus on EUC software solutions such as Windows OS, Office 365, and SCCM.

• Experience working with Exchange server environments (on-premise and virtualized with HyperV & VMware), and integrating third-party archiving systems such as Symantec Enterprise Vault, EAS, EMC Source One, or Email Xtender.

Knowledge: Proficient in Exchange Web Services (EWS) and MAPI protocols. Strong understanding of customer service principles, software integration, and infrastructure environments.

Skills and Attributes:

• Excellent verbal and written communication skills

• Strong analytical and organizational abilities

• Customer-focused with a commitment to high-quality service

• Fast learner with the ability to adapt and integrate third-party solutions

• Team player with the ability to multitask in high-pressure environments

Job Types: Full-time, Permanent, Contract
Contract length: 12 months

Pay: RM7,000.00 - RM10,000.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Ability to commute/relocate:

• Petaling Jaya: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• EUCC: 4 years (Required)
• M365: 3 years (Required)

Work Location: In person