Kobay Technology Berhad Hiring! Full Time Customer Quality Engineer in Pulau Pinang, Earn up to MYR 8,000 - Ricebowl

Roles & ResponsibilitiesCustomer & Product Quality

• Act as the primary point of contact for customers and suppliers on quality and technical matters
• Handle customer complaints, ensure timely response, and drive effective resolution
• Lead Root Cause Analysis, corrective and preventive actions (CAPA), and 8D problem-solving for:
• Customer complaints
• Internal quality issues
• Supplier non-conformances

Quality Systems & Compliance

• Evaluate and improve quality systems and strategies to ensure compliance with customer and regulatory requirements
• Ensure adherence to standards such as ISO 9001 and AS9100 (if applicable)
• Support internal and external audits, including customer and certification audits

Cross-functional Coordination

• Liaise with internal departments (production, engineering, procurement) to resolve quality issues effectively
• Work closely with suppliers to improve incoming material quality and drive continuous improvement

Inspection & Documentation

• Prepare and review inspection reports, First Article Inspection (FAI), and customer-required documentation
• Manage submission of PPAP (Production Part Approval Process) and customer samples
• Establish and maintain inspection and testing processes to ensure compliance with drawings and specifications

Incoming & Process Quality

• Manage incoming material quality control and supplier performance
• Monitor and improve in-process and outgoing quality control systems
• Ensure effective implementation of QC tools and control plans

Requirements

• Bachelor’s degree in Engineering, Quality Management, or a related field
• Minimum 3–5 years of experience in Quality Assurance / Quality Control (machining, sheet metal, or aerospace preferred)
• Strong ability to read and interpret engineering drawings and GD&T
• Solid knowledge of core quality tools: PFMEA, 8D, and 7 QC tools
• Hands-on experience with FAI and/or PPAP is an advantage
• Familiar with quality standards such as ISO 9001 and AS9100
• Strong problem-solving, communication, and interpersonal skills
• Able to work independently, self-motivated, and capable of managing multiple tasks

Pay: RM3,500.00 - RM8,000.00 per month

Benefits:

• Flexible schedule
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person